Privacy Policy

1. Introduction

Sable AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered security analysis platform and related services.

2. Information We Collect

2.1 Information You Provide

  • Account registration information (name, email, company details)
  • Contact information for support and communications
  • Payment and billing information
  • Configuration settings and preferences

2.2 Security Data

  • Security alerts and incidents from integrated platforms
  • Log data and system metrics
  • Network traffic patterns and anomalies
  • Metadata about security events and responses

2.3 Automatically Collected Information

  • Usage patterns and platform interactions
  • Device information and browser data
  • IP addresses and geographic location
  • Performance and error logs

3. How We Use Your Information

  • Provide and maintain our AI security analysis services
  • Process and analyze security data to generate insights
  • Detect and respond to security threats and vulnerabilities
  • Improve our algorithms and machine learning models
  • Provide customer support and technical assistance
  • Send service notifications and security alerts
  • Comply with legal obligations and security requirements

4. Data Security and Protection

We implement industry-standard security measures to protect your data, including:

  • End-to-end encryption for data in transit and at rest
  • Multi-factor authentication and access controls
  • Regular security audits and penetration testing
  • Segregated data storage with role-based access

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following limited circumstances:

  • With your explicit consent or at your direction
  • To provide services you have requested
  • To comply with legal obligations or court orders
  • To protect our rights and prevent fraud or security threats
  • With trusted service providers under strict confidentiality agreements

6. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations:

  • Account information: For the duration of your account plus 90 days
  • Security data: As required for threat detection and analysis, typically 12-24 months
  • Support communications: Up to 3 years for quality assurance
  • Legal compliance data: As required by applicable laws and regulations

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access and review your personal information
  • Correct inaccurate or incomplete data
  • Delete your personal information (subject to legal requirements)
  • Restrict or object to certain processing activities
  • Data portability for information you have provided
  • Withdraw consent where processing is based on consent

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze platform usage. You can control cookie preferences through your browser settings.

9. Third-Party Integrations

Our platform integrates with various security tools and platforms. We process data from these integrations according to this Privacy Policy and applicable data processing agreements.

10. International Data Transfers

We may process your information in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in accordance with applicable privacy laws.

11. Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@sableagents.com
Address: Instacollect, Inc.
311 Nelson St SW
Atlanta, GA 30313
United States